What is the delivery process?

Once you place your order online, a customer service member will verify your order and your patient eligibility. Once verified, a customer service rep will call you to confirm a delivery window.

Your order will be delivered by one of our 2-person delivery teams. They drive a white van.  FYI the van is unmarked, as the state does not allow our business name or logo in any form on a delivery vehicle.  Our professional team is very discreet and helpful.

You will need to be present during the delivery and have a valid ID to verify that you are the patient or the patient-caregiver who placed the order.